Scheduling
See the day and the week at a glance: which jobs are booked and when, so there's room to fit in an urgent call.
Service Suite Available now
Your schedule, jobs and invoices, in one place.
Service Suite is field service software for HVAC, plumbing, electrical, pest control, landscaping, cleaning and other businesses that do their work at the customer's door. It brings scheduling, jobs, customer records and invoicing together, and opens from the same WEIC dashboard as your payments and your website.
SchedulingJob managementCustomer recordsInvoicing
What it does
The office and the field, working from the same page.
If your schedule lives on a whiteboard, your customers in a spreadsheet and your invoices in another app, you already know where the day goes. Service Suite brings them together, so everyone works from the same information.
Job management
Each job keeps what the customer asked for, where it is and what happens next, from the first call until the work is done.
Customer records
Each customer's details and service history are on one record, so whoever picks up the phone knows the customer.
Invoicing
Invoicing works from the job, so there's less to retype at the end of the week.
Everyday field service work
The schedule, the job and the invoice are connected, so work moves along without anyone copying it from one place to another.
Card payments alongside
We build card payments into your website, store and app. Service Suite sits right next to them, so getting paid is part of the job.
Who it's for
For businesses that do their work at the customer's door.
Service Suite is built for mobile service businesses, from an owner with one van to an office scheduling several crews.
HVAC
Tune-ups, installs and no-heat calls go on one schedule the whole office can see.
Plumbing
Fit urgent leaks in around the day's booked work, with each customer's history at hand.
Electrical
Jobs that take more than one visit keep their details on the job, not in someone's head.
Pest control
Customers you visit again and again have their service history on their record.
Landscaping
Visits to several properties a day, all on one schedule.
Cleaning
Regular customers have their address, details and notes in one place.
Other mobile service businesses
If your team goes to the customer, Service Suite is built with you in mind. Not sure it fits? Tell us about your business and we'll let you know.
How it works
One job, from the first call to paid.
Here's how a day goes for a plumbing company using Service Suite. Your trade will have its own details, but the idea is the same: enter it once, and the whole team works from it.
- 7:45 AM
Scheduling
Start with the day's schedule
Open Service Suite from your WEIC dashboard and see the day: which jobs are booked and where they are.
- 9:10 AM
Customer records
A customer calls about a leak
Look them up and their record is there: address, contact details and past visits. Book the leak into the day's schedule while they're still on the phone.
- 11:30 AM
Job management
The job is done
The job holds what the customer asked for and what was done, so anyone in the office can answer “where are we on that?” without a phone call.
- 11:40 AM
Invoicing
Invoice the job
Invoicing works from the job, so there's less to retype from a paper ticket.
- Same day
Card payments
You get paid
Your customer pays by card, on a payment page built into your website, or signs in to the customer portal to see and pay their invoices online.
- Next time
Customer records
They call again
Their record now shows this visit, so whoever answers already knows what was done last time and can book the next one.
Available nowService Suite is available now, from your WEIC dashboard. Tell us how your business works, and our team will be in touch about setting it up.
One account, one dashboard
Opened from the same dashboard as everything else.
Service Suite isn't another login to remember. It opens from your WEIC dashboard, where you also see your websites, the applications we host for you and your billing, behind one secure sign-in with two-step verification.
Each business adds the products it needs. Here's how a plumbing company's dashboard could look with Service Suite added.
Works with your other WEIC services
Online payments
Available nowTake card payments on your website, store or app, set up and kept working by our team. Service Suite sits alongside your payments, so the job, the invoice and getting paid happen in one account.
Customer portal
Available nowGives your customers their own login, where they check their service history, book appointments, and see and pay their invoices.
AI agents & automation
Coming soonAn AI receptionist and a website AI agent designed to answer common questions, take down customer details, help with appointment inquiries and pass requests to the right person.
What we're working toward with AI agents
AI agents, including the AI receptionist, are coming soon. Here's where we're taking them. A customer calls about their next visit. The AI receptionist could recognize them, and they could book or change an appointment, or find the right invoice and be sent to a secure payment step. Card details always go through a secure, PCI-compliant payment process and are never collected by the AI, and account changes require identity verification.
Questions
Service Suite questions, answered.
What does Service Suite do?
It's built for the everyday work of a field service business: scheduling, job management, customer records and invoicing, with card payments alongside. It opens from your WEIC dashboard, the same place as your website and the rest of your WEIC services.
Is it right for my kind of business?
It's built for HVAC, plumbing, electrical, pest control, landscaping, cleaning and other businesses whose team goes to the customer. If you aren't sure, tell us about your business in the form below and we'll let you know.
How do I get started?
Fill in the form below. Our team will be in touch about adding Service Suite to your WEIC account, and we may ask how you schedule and invoice today so we can set it up for your business. No obligation.
What else can I use from WEIC?
Online payments, the customer portal, website hosting, website design, custom applications, free website migration and postcard marketing are available now, in the same account as Service Suite. AI agents, including the AI receptionist, are coming soon.
More from WEIC
One team for everything you build and run online.
Everything we build and host for you lives in one account and one dashboard. Start with what you need today and add more when your business is ready.
- Web apps & custom software Available nowPortals, dashboards, scheduling and connected workflows built around how you work.
- Website design Available nowWebsites that do business: online stores, booking, client portals and payments built in.
- Website hosting Available nowManaged WordPress and cPanel hosting with business email, domains and SSL, looked after by our team.
- Website migration Available nowWe move your existing site for you: files, database, plugins, themes and content.
- AI agents & automation Coming soonAn AI assistant for your website and phones that answers questions, captures leads and helps with appointment requests.
- Customer portal Available nowGive your customers their own login to see invoices, pay, book and get in touch.
- Online payments Available nowCard payments built into your website, online store and app, set up and kept working by the team that built them.
- Postcard marketing Available nowAutomated postcard campaigns from your dashboard: real mail to real people when someone buys or fills out a form on your website.
Get started
Add Service Suite to your account.
Tell us about your service business: your trade, the size of your team and how you schedule and invoice today. Our team will be in touch about setting up Service Suite for your business.
Need payments, the customer portal or hosting as well? Choose them below too, and we'll cover them in the same conversation.